End-customer support

Road offers fully branded and specialised helpdesk services for CPOs and MSPs, managing customer enquiries and giving 24/7 driver support.

We got you covered

From seamless troubleshooting via QR codes to expert assistance, we ensure a best-in-class experience while you focus on growing your charging network.
Branded support experience

Road offers 24/7 self-service support for drivers, enabling quick resolution of common charging issues via QR codes with step-by-step guidance. CPOs benefit from our branded helpdesk services, including email, chat and phone support, ensuring seamless customer assistance while focusing on business growth.

Comprehensive multi-channel support

Our expert support team offers email, live chat, and proactive resources for MSP customers. We assist with registration, subscriptions, platform navigation, roaming, and technical issues. With real-time and self-service options, we ensure accurate and timely assistance.

Explore use cases

Our end-customer support services are geared towards customers who don’t have their own resources to provide expert assistance.

Simplify EV charge management today

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