Road B.V. is committed to making its digital services accessible, in accordance with the Dutch legislation transposing Directive (EU) 2019/882 of the European Parliament and of the Council.

This accessibility statement applies to the Road Website, including all publicly accessible content provided to consumers, partners, and users through www.road.io and its subdomains.

COMPLIANCE STATUS

The Road Website is partially compliant with the accessibility requirements as set out in the Dutch implementation of Directive (EU) 2019/882 and the harmonised European standard EN 301 549. This partial compliance is due to the specific non-conformities listed below. We are actively working to resolve these issues and are committed to achieving full compliance through continuous technical improvements and design updates.

NON-ACCESSIBLE CONTENT

Based on an accessibility assessment, the following accessibility issues have been identified:

• Color contrast: Certain interface elements, such as the login and registration buttons, do not meet the minimum required contrast ratio, which may limit accessibility for users with low vision or colour blindness.
• Missing heading level 1: The dashboard currently lacks a semantic heading structure beginning with an
  tag, which is essential for screen reader navigation.
• Landmark regions: Some content sections are not properly grouped within ARIA landmarks, which affects navigability for screen reader and keyboard-only users.

These issues are being addressed in current development cycles, with updates planned for upcoming releases.

ACCESSIBILITY FEATURES WE ARE COMPLIANT WITH

The following mandatory accessibility requirements have been implemented:

• Perceivability Text alternatives for non-text content (e.g., icons in the token ordering interface). Semantic content structure (e.g., charging location data also available in structured list or table format). Sufficient colour contrast and resizable text.
• Operability Full keyboard navigation across all controls (buttons, menus, filters, forms). No unexpected timeouts or auto-logouts without warning. Visible focus indicators for tab-based navigation.
• Understandability Use of clear, jargon-free language and intuitive labelling. Predictable button and link behaviour. Input errors clearly identified with suggested corrections.
• Robustness Support for screen readers and magnification tools. Valid HTML and proper ARIA roles for compatibility with assistive technologies. No use of deprecated or unstable code that might affect future access.
• Document Accessibility Contracts, terms and conditions, and invoices generated through the platform are available in an accessible format with appropriate tagging, headings, and structure.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 21 June 2025. The assessment was based on a self-evaluation by Road’s Legal, Product, and Engineering teams in accordance with Article 3(1) of Commission Implementing Decision (EU) 2023/138.

The statement was last reviewed on 21 July 2025.

FEEDBACK AND CONTACT INFORMATION

If you encounter an accessibility issue in the Road Platform UI, or if you wish to request content in an alternative format, please contact:

support@road.io Road B.V., Joan Muyskenweg 37, 1114 AN Amsterdam, The Netherlands

We will respond within a reasonable timeframe and in accordance with legal obligations.

ENFORCEMENT PROCEDURE

If you are not satisfied with our response to your accessibility inquiry or request, you may submit a complaint to:

Autoriteit Consument & Markt (ACM) info@acm.nl https://www.acm.nl